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The Oberoi Grand Hotel - a piece of British Raj : Submitted by: Krishnamrutam | Date Added: 31 Jan 2015
Listed in: India - Tour Packages / India - Weekend Packages Synopsis

The Oberoi Grand Hotel is a piece of British Raj that endures her grand stature in the heart of Calcutta, inside where you can still breathe fresh air. From the friendly turbaned doorman the beautiful foyer carries you through to the courtyard and pool. Mind you, you have passed from a frenetic whirl of traffic, honking horns, people and more people, to the cool, calm sanctuary of the hotel's foyer. The service here is great, right from the time you enter, taking a fresh air of breath before one of the prettiest ladies from the North East, in our case Angela, extends a traditional welcome with vermilions, flowers and the works. Check-in is in a jiffy, some ID Proof, Credit Card and you are in. The hospitality of the hotel was par excellence. They were most accommodating and made you feel comfortable right from the word go. We had reached much early than the check in time but as the room was available they ensured that we settle down. This area is my favorite, a wonderful place to relax with a cool drink after the heat and bustle of the busy city. In the early evening, one can sit by the pool and listen to the chirping of hundreds of birds in the palm trees above. The room they had given (464) was excellent ? where classic and modern furnishings come together for a really unique and special effect. Great for holidays or business like mine, both for work and tourism. The hotel is located in front of the Queen Victoria Memorial Museum, near a beautiful park, giant and immediately behind the largest and amazing, much venerated and much maligned New Market. There you can buy anything from meat to silk through precious stones, fruits, handmade items, electronics and anything else you throw your head for.

Full Review

Early morning sunrise in the palms against the thin windows is loudly noticeable. The rooms are tastefully decorated; the bathroom is a little cramped. Outside structures are really excellent. Large, clean rooms, equipped with every comfort. The service is impeccable; the staff is nothing short of exquisite and attentive to the needs of the guests. Good food, so is the breakfast buffet. Discrete pool. The hotel is perfect and the service is the best I have found in all the years of traveling. The restaurants are great. The flower arrangements, marble floors, smart yellow umbrellas over the poolside tables, quiet corridors, perfect air-conditioning and little details such as the single orange zinnia heads floating in brass bowls made this the perfect refuge of calm to retire to in the middle of Calcutta.
The restaurants serve excellent food and international cuisine as well of the typical dishes of the highest quality. Rooms are old style British with nice modern touch. Sparkling clean rooms and great bathrooms. Service outstanding and the staff friendly and superb people. Spa and pool facilities equally on par. Just a lovely, classic British era hotel, would return over and over again. I would like to specifically mention the hospitable attitude of the crew: Very courteous, right from the airport transfer.
The pool is wonderful and we are surprised by the calm that prevails while the other side of the wall, the city bustles and cars constantly honking. The Coffee Shop ? La Terrasse ? did I spell it right ? has a nice spread of Indian, Oriental and Continental food. The service is impeccable, even if I repeat the phrase again and again ? it is the way at the Grand. Too bad we did not test the Thai restaurant which enjoys a very good reputation (no table available Saturday night without a reservation).
At the heart of Kolkata it is nice to find peace and tranquility. The home away from home ? perfect, very professional, with a very caring staff. The large rooms offer every comfort in this type of setting with impeccable service. Three excellent restaurants serve delicious Indian and Thai cuisine. After a hectic day, it is good to be back in the pool to swim or just a drink. The hotel, dating back to the colonial, is like a lady who in her youth was very beautiful and continues to demonstrate all her graces, but with no signs of incipient old age. Majestic entrance, nice rooms, but the bathrooms could do with some refurbishment. The restaurant offers both international and Indian, excellent true quality, with a service at lunch time buffet and a la carte for dinner; breakfast, buffet breakfast too. It also works a Thai restaurant, on weekdays only for dinner. There is also the pool is that the gym with a massage room. The service connects the western efficiency and Indian courtesy. This hotel is the best in Kolkata and worth every penny! The staff is very friendly and helpful, reads every wish from the lips - but is in no way intrusive. Amid the heat and bustle of the city, the Oberoi is a haven where you can relax excellent manner. The food is excellent, the breakfast buffet was varied and tasty and the rooms spacious and clean! The rooms were charming, full of character. Small touches in the furnishings made the room different from a standard 5 star hotel room - which for a frequent traveler is like a breath of fresh air. The bathroom was clean and efficient - though it could have been a little more spacious with a better bathtub. Squeaky clean, comfortable and spacious. Tea maker was comfortably placed unlike certain hotels that want to discourage their usage. Particularly lush toiletries, spa quality. The rooms are great. Spacious, clean, and they think of everything, even a pair of ear-buds. The service is fantastic, even if I tend to repeat this quite too often.
The pool side feels like a retreat in the middle of the crowded action packed city. We didn't try all the restaurants, except the Coffee Shop but will do next time every time I come to Kolkata; this is the hotel for me! Rooms rather than cozy for comfort, cleanliness, services. Staff and impeccable services. Despite the comings and goings of guests from around the world ? there was a three day grand gala wedding going on ? the restaurant staff was immediately receptive to our preferences for food and drinks, anticipating our requests. Attention that you do not expect in a luxury hotel where service, as the highest level, tends to be impersonal. I have tried in the past few years several good hotels in Kolkata and for the first time swept back to the Oberoi Grand. Clean bed linen every day - heaven - with choice of 5 different pillows, always a rose in the bathroom, kettle etc., good laundry service, nothing is too much trouble for any of the staff. The spa is excellent. The friendliness of the staff overwhelming!!! The hotel gave flowers and tulsi leaves in abundance every day for our Puja and replaced fruit baskets every day which was a pleasant surprise. The restaurants are excellent, rooms super and the overall feel that you are being taken care of, from doorman to bar staff and all stops in between, gave us a peaceful place in a chaotic city. The chef concocted kheer, payasam and on a Sunday, Modak also, on the recipe suggested by my wife. Gods must have blessed the hotel as they did us. My special thanks to Chef Richard, Gaurav and Kezang, who nurtured my palates and catered to the fancied whims of my wife ad infinitum. On the third night we had an exclusive dinner with Nali Gosht, which could not have been bettered even by Sujoy Ghosh of the Taj Bengal. Swaraj Das is one person, who was all in all and single point contact for us, though the one named in our introductions Karan Tanwar could never be found. In ITC Sonar last year, we had an exclusive butler. Not in the Grand. Here you are on your own. There is a huge retinue of pretty girls from North East. No other hotel in Kolkata employs so many girls from North East. I cannot commend them highly enough. We had the staff thronging in to give their best all time, every time. They are not only cute, but extremely efficient, attentive and responsive. To name a few, I will say it is Angela who is the best though I will also vote for Tenjin, a Tibetan and Bandana from Sikkim.
It is a reminiscence of nostalgia of the British Empire!

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